Privacy Policy

At NextAll AI, your privacy matters. This policy explains what data we collect, why we collect it, and how you stay in control of it.

Last updated: August 12, 2026

1. Data We Collect

We collect only the information required to provide and improve our AI services: account details (email, username, and optional profile fields such as name, phone number and location), payment records, usage patterns (requests, models used, token consumption), and support conversations. We never collect more than we need.

2. How We Use Your Data

Your data is used to operate your account, process payments, deliver AI responses, meter usage for billing, secure the platform, and provide customer support. We do not sell your personal data to anyone.

3. AI Training & Model Improvement

We do not use your private chat history or proprietary business data to train our global models without your explicit consent. Prompts and outputs are processed to serve your request and are not added to public training datasets.

4. Data Security

Your data is encrypted in transit (TLS) and at rest using industry-standard protocols. Access to production data is restricted, audited, and available only to authorized personnel on a need-to-know basis.

5. Data Sharing & Third Parties

We share data only with trusted processors who help us operate — such as payment providers, cloud infrastructure, and email delivery — under strict data-processing agreements. We may disclose data where required by law or to protect the rights and safety of our users and platform.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise most of these from your account settings or by contacting support.

7. Cookies & Analytics

We use essential cookies to keep you signed in and anonymous aggregate analytics to understand how the platform is used. We do not use intrusive advertising trackers.

8. Data Retention

We retain your data only as long as your account is active or as required by law. Deleted accounts are purged from production systems within a reasonable period, except where retention is legally required.

9. Children’s Privacy

NextAll AI is not directed at children under 16 (or the applicable minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will remove it.

10. International Transfers

Your data may be processed in data centers located outside your country. Where transfers occur, we rely on appropriate safeguards such as standard contractual clauses to keep your data protected.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be announced in-product or by email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For any privacy question or request, email support@nextall.ai or use the contact page. We respond to privacy requests within 30 days.